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Customer Service hours

Monday - Friday: 09:00-14.00
Phone: +46 (0)702631198. Please send a text if no answer.


Shipping Options

All in-stock products are shipped within 2-14 days, Monday to Friday. Orders placed on holidays or weekends will begin processing the next business day.

Orders ship from Hyssna, Sweden. If items in your order are out of stock we'll notify you by e-mail. Our rates are:


Up to 500 g - SEK 59
Up to 2 kg - SEK 100
All shipments made with Posten


Up to 500 g - Euro 10
Up to 2 kg - Euro 25
All shipments made with Fedex

Outside EU:

Up to 500 g - Euro 10
Up to 2 kg - Euro 28
All shipments made with Fedex



Sweden: By creditcard, Paypal, Klarna Invoice.
Outside Sweden: By creditcard, Paypal.


Returns & Exchanges

P.A.P guarantees all products we manufacture and sell to be free from defects of workmanship and not natural scratches. We will gladly replace you for any defective items you wish to return. We will cover the shipping cost of your return as well as the shipping out of a replacement. All returns must be returned whithin 30 days and returned in original packaging. All returns be credited to the original credit card used. All returns must be pre-approved and issued a Return Authorization CRA - number. To receive your RA number, please contact Costumer Service. All returns must be prepaid. Please do not mail any packages C.D.D., as they will not be accepted. No refunds are available for saleitems - only exchanges.

Please send all returns or exchanges to:

P.A.P Sweden AB
"Return" or "Exchange"
Lockövägen 1
511 68 Hyssna

Privacy & Security

Your privacy is important and we are committed to protecting that private when you shop with us. Our security system prevents unauthorized access to your personal information whether you are online or offline. We never share your personal information with any other business or organization.

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