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Customer Service hours

Monday - Friday: 09:00-16.00
Phone: +46 (0)730 808300
E-mail: info@papsweden.se

Shipping Options

Most in-stock orders ship whithin 2-14 days. Orders placed on holidays or weekends will begin processing the next business day.

Orders ship from Hyssna, Sweden. If items in your order are out of stock we´ll notify you by e-mail. Our rates are:

Sweden:

Up to 500 g - SEK 50
Up to 2 kg - SEK 100

EU:

Up to 500 g - Euro 10
Up to 2 kg - Euro 25

Outside EU:

Up to 500 g - Euro 10
Up to 2 kg - Euro 28

Payment

Sweden: By creditcard, invoice.
Outside Sweden: By creditcard.

Returns & Exchanges

P.A.P guarantees all products we manufacture and sell to be free from defects of workmanship and not natural scratches. We will gladly replace you for any defective items you wish to return. We will cover the shipping cost of your return as well as the shipping out of a replacement. All returns must be returned whithin 30 days and returned in original packaging. All returns be credited to the original credit card used. All returns must be pre-approved and issued a Return Authorization CRA - number. To receive your RA number, please contact Costumer Service. All returns must be prepaid. Please do not mail any packages C.D.D., as they will not be accepted. No refunds are available for saleitems - only exchanges.

Please send all returns or exchanges to:

PAP Accessories
Sprängkullsgatan 10A 
411 23  Göteborg
SWEDEN
Att: Returns

Privacy & Security

Your privacy is important and we are committed to protecting that private when you shop with us. Our security system prevents unauthorized access to your personal information whether you are online or offline. We never share your personal information with any other business or organization.

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